Frequently asked questions

Frequently asked questions

We can help clarify any queries you may have about our center

  • Can I make an appointment at the Medical Center using my insurance cover?

    Yes, the Olympia Medical Center has agreements with certain insurance companies and specific groups. We recommend that you contact your insurance company to check your cover. You can also contact us on 914 101 200 if you would like us to check this for you.

  • Can I make an appointment at the Sport Center and Lifestyle Center using my insurance cover?

    No, the Sport Center and Lifestyle Center services are privately contracted, which means that the client assumes full payment of the cost of the services. You can contact us on the phone 914 101 200, or fill in the "Contact" form to tell us about your health goals so that we can advise you on the services we can offer you.

  • How can I find out the cost of an appointment at the Sport Center and Lifestyle Center?

    You can contact us on the phone 914 101 200 and we can advise you on the services you are interested in and the cost involved. You can also click on "Call Me" on the website. You can make an appointment with the specialist on that same telephone number.

  • I have received information about a Programme and am interested in contracting one. How much do they cost? Can I contract it via the website or by telephone?

    No, the programmes cannot be contracted directly by users as they require an initial consultation with a health specialist, who then prescribes them in a personalised manner, adapted to the condition, needs and goals of each person. Following that initial consultation, the specialist then prescribes a "tailor-made" programme. A health assistant will give you a quote for the different options so that you can adapt it to your availability and financial investment.

  • How can I get advice on the most suitable Sport and Lifestyle Center services for me?

    You can make an appointment, free of charge, with a personal health assistant to advise you on the services best suited to your needs and/or goals. To do this, you can call us on 914 101 200 or you can indicate your goals and interests using the contact form available in the "Contact" section of the website.

  • Are there any financing options for private services?

    Yes, at Olympia we want to promote prevention and services that promote health. Therefore, we have different payment methods and financing options available.

  • How is the Sport Center gym different from other gyms I might join?

    The Olympia Sport Center gym is aimed at people who wish to do physical activity in a controlled manner and under the guidance of a professional. Therefore, you can sign up for a monitored training programme, tailor-made to your condition, whatever it may be, and to your goals. We’ll help you reach the best version of yourself, whatever your starting point: whether this is the first time you’re starting a physical activity or whether you are an amateur or professional athlete.

  • What is Olympia and how is it different from other medical centers?

    Olympia is a medical-surgical day center where we attend to your healthcare needs both in terms of diagnosis and treatment, including major and minor surgery using outpatient techniques that will allow you to return to your everyday routine in a short span of time. It differs from other centers in that we offer prevention and precise (personalised) optimisation services so that you can achieve the best version of yourself, in addition to providing diagnostic and treatment services, led by prestigious medical staff equipped with the latest technology. All this in a single center, Torre Caleido, MadridThis link opens in a popup window, which will save you travelling to different locations and will also allow you to follow your treatments without leaving the city. This link will open in a new window

  • What tests can I undergo at Olympia, in addition to the speciality medical consultations?

    Olympia has a laboratory for clinical analyses, and a radiodiagnostic imaging unit, including a 3-Tesla resonance imaging unit. In addition, at the Sport and Lifestyle Centers we have the latest technologies for a complete diagnosis and assessment by our professionals. You can also let us know your goals and interests through the contact form available in the "Contact" section of the website or call us to tell us about your needs so we can propose the assessment service that best suits you on 914 101 200.

  • I live outside Madrid, do you accommodate people living outside Madrid and/or Spain?

    Yes, at Olympia we bring healthcare closer to the citizens of Madrid and to anyone else, regardless of whether or not they live in the city. We have specific services for people who live outside Madrid and have a few hours in the city or for international users who wish to spend one or more nights in Madrid and take advantage of their stay to have a check-up, a second medical opinion or receive treatment at Olympia. If you are interested in these services, you can call us on 914 101 200 or you can indicate your goals and interests using the contact form available in the "Contact" section of the website, and we’ll inform you about the specific services for non-residents.

  • What medical specialties are available at Olympia?

    The medical specialties of the Medical Center can be consulted Here

  • From what age can I use Olympia’s services?

    The services are aimed at persons aged 18 years and over; minors can also be seen, if accompanied by their legal guardians.

  • From what age can I sign up to a prevention and longevity programme?

    The earlier you start using preventive services, the better. At Olympia we only adapt and prescribe the services suited to each person and condition, so in every case the practitioner will tailor the plan to the person’s age and condition.

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